Privacy Policy knn77
knn77 respects the privacy of every player. This document clearly explains how we manage your personal information — from collection through to protection and your rights as a user of our platform.
Six Data Protection Principles of knn77
Every action we take regarding players' personal data is guided by the following principles, which form the foundation of the trust you place in knn77.
Purpose-Limited Collection
We only collect information that is needed for specific purposes — account registration, identity verification, payment processing and customer support. No data is collected beyond what is necessary.
Secure Data Encryption
All personal information and financial transactions are protected using 256-bit SSL encryption technology. Sensitive data is stored on servers secured with strict access controls.
User Control
You have the right to access, correct and request deletion of your personal data at any time. Control remains with you through your account settings or by contacting our support team.
No Disclosure Without Consent
Your data will not be sold, rented or shared with third parties for marketing purposes without your explicit consent. We respect the information entrusted to the knn77 platform.
Data Retention Period
Personal information is retained only for as long as necessary to fulfil the purpose of collection or as required by applicable legal and licensing obligations.
Transparent Policy Updates
If significant changes are made to this policy, we will notify players via email or in-platform notification. The date of the most recent update is always displayed at the top of this document.
Who is Your Data Controller?
knn77 is an online casino platform operating under an international licence and providing gaming services to eligible players, including players from Malaysia. As the operator of this platform, knn77 acts as the data controller for all personal information collected from users of the knn77.one website.
This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of your personal data. By registering an account and using the knn77 platform, you agree to the terms set out in this document. If you do not agree with any part of this policy, please stop using the platform and contact us to address any concerns you may have.
We recommend that you read this policy carefully and keep a copy for your reference. If you have any questions, the knn77 support team is available to help via live chat or email 24 hours a day, seven days a week.
Types of Personal Data
knn77 collects various categories of personal information to ensure the platform operates safely, in an orderly manner and in compliance with relevant licensing requirements. The following are the types of data we may collect:
a) Identity Information
During the account registration process, we require your full name, date of birth, gender, identity card number (MyKad) or passport, and mailing address. This information is used to verify your identity and confirm that you meet the minimum age requirement of 21 years and above to use the knn77 platform.
b) Contact Information
We collect your email address and mobile phone number for communication purposes, account verification and important notifications relating to activity on your account. This contact information is also used by our customer support team when needed.
c) Financial Data
To process deposits and withdrawals, we collect information relating to the payment methods you use — including e-wallet details (Touch 'n Go eWallet, Boost), DuitNow account details, FPX information, and cryptocurrency wallet addresses (USDT, BTC, ETH) where applicable. We do not store full bank account numbers or credit card details directly on our servers.
d) Technical and Usage Data
Our system automatically records your IP address, web browser type, device operating system, pages visited, session duration and navigation patterns within the platform. This data helps us identify potential security threats and improve the overall user experience.
knn77 does not collect sensitive information such as biometric data, medical records or information relating to religious beliefs. All data collected is solely for the purpose of platform operations.
How knn77 Uses Your Information
Personal information collected is used solely for the following purposes and will not be used beyond what is stated here:
- Identity verification and the new account registration process
- Processing of deposits and withdrawals with a minimum deposit of RM10 and minimum withdrawal of RM100
- Administration and management of player accounts, including VIP programmes and bonuses
- Service communications such as transaction confirmations, security notifications and policy updates
- Compliance with international licensing requirements and applicable legal obligations
- Prevention of fraud, money laundering and other unlawful activity
- Platform improvement, performance analysis and product research based on anonymised data
- 24/7 customer support via live chat and email in Malay and English
We adhere to the principle of minimum use — only data that is genuinely required for the purposes above will be processed at any given time.
Third Parties and Disclosure
knn77 does not sell or rent players' personal data to any third party for commercial purposes. However, in the following limited circumstances, we may need to share your information:
Trusted Service Providers
We work with carefully selected third-party service providers to carry out technical functions such as payment processing, identity verification, cloud computing infrastructure and fraud prevention services. All such providers are bound by strict confidentiality agreements and are only permitted to process your data for purposes defined by knn77.
Legal Requirements
If knn77 is required by a court, regulatory authority or competent law enforcement agency to disclose player information, we will comply with that directive while endeavouring to notify the relevant player in advance, as long as doing so is not prohibited by law.
Protection of knn77's Rights
In cases where there is a threat to the security of the platform, potential fraud or a legal dispute, we reserve the right to disclose the information necessary to protect the legitimate rights and interests of knn77 and its other users.
Technical Protection Measures
knn77 implements multiple layers of technical and organisational protection to ensure the security of your personal data. These measures include but are not limited to:
- Data encryption in transit using TLS/SSL 256-bit protocols
- Data encryption at rest in secure databases
- Role-based access controls for internal staff who handle player data
- Continuous system monitoring to detect suspicious activity
- Regular security audits by qualified independent parties
- Two-factor authentication (2FA) available for all player accounts
- Automatic data backups at data centres in different locations
Although we take all reasonable measures, no system for transmitting data over the internet can be guaranteed 100% secure. You are also responsible for keeping your knn77 account password confidential and not sharing it with anyone.
Use of Cookies on the knn77 Platform
The knn77.one website uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions correctly. There are several categories of cookies we use:
Essential Cookies
These cookies are required for core platform functions such as login authentication, session management and security. Without these cookies, the platform will not be able to function properly and you will not be able to access your account.
Performance and Analytics Cookies
We use analytics cookies to understand how players interact with the platform — which pages are visited most, how long each session lasts, and where users encounter difficulties. This information is collected in aggregate form and cannot be used to directly identify individuals.
Managing Cookie Preferences
You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the knn77 platform.
Cross-Border Data Handling
As knn77 operates under an international licence, your personal information may be processed or stored on servers located outside Malaysia. In all such cases, we ensure that data transfers are carried out with safeguards that meet or exceed the standards set out in this policy.
All entities that receive knn77 player data from outside Malaysia are bound by data protection contracts that require them to uphold the same security standards we apply locally. We will not transfer your data to jurisdictions that do not provide adequate data protection without first obtaining your consent or ensuring appropriate alternative protection mechanisms are in place.
Data After Account Closure
When your knn77 account is closed at your own request or for other valid reasons, we will retain your personal information for the period required to comply with legal and licensing obligations, resolve any outstanding disputes, and prevent fraud.
Once the required retention period has ended, your personal data will be permanently deleted or anonymised from our systems. If you would like to know more about this process or wish to submit a data deletion request, please contact our support team.
Privacy Policy Updates
knn77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services offered. Any significant changes will be communicated to players via their registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the knn77 platform after the effective date of a policy change is considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we manage your personal information.
Privacy-Related Enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, you may contact our team through the following channels:
- 24/7 live chat accessible directly through the knn77 platform
- Email: [email protected]
The knn77 support team operates 24 hours a day, seven days a week and provides service in Malay and English. We aim to respond to all privacy-related enquiries promptly and transparently.
- 01 Introduction
- 02 Information Collected
- 03 Purpose of Data Use
- 04 Data Sharing
- 05 Data Security
- 06 Cookies and Tracking
- 07 Data Transfers
- 08 Account Closure
- 09 Policy Changes
- 10 Contact Us
Access
Review the data we hold about you.
Correction
Correct information that is inaccurate.
Deletion
Request that your data be deleted when eligible.
Objection
Object to processing in certain situations.
Portability
Receive a copy of your data in a standard format.
Restrict
Restrict how we process your data.
To exercise any of the above rights, contact the knn77 support team via live chat or email.
knn77 uses industry-grade encryption and is regularly audited by independent parties.
How to Submit a Data Request
knn77 respects your rights as a data owner. You may submit any request relating to your personal data through a straightforward and transparent process.
Step 1
Contact the knn77 support team via live chat or email, stating the type of request you are making.
Step 2
Provide the required identity verification so we can confirm that you are the legitimate account holder.
Step 3
Our team will process your request and provide a response within the set timeframe.
Step 4
You will receive an email confirmation once your request has been fully processed.
Frequently Asked Questions About the Privacy Policy
Answers to the most common questions about privacy and data protection at knn77.
Your Data is Safe with knn77
With strong data protection and 24/7 support, you can enjoy your online casino experience with full confidence. Explore our range of games today.